Cambridge Success Centre delivers high-quality educational programs. Unless specifically enrolled in physical on-campus coursework, all educational content, video masterclasses, quizzes, and learning materials are delivered electronically via our proprietary Smart LMS immediately upon payment authorization.
Overview & Service Description
This Delivery Policy applies to all academic programs, video masterclasses, spoken English packages, Cambridge Young Learners English (YLE) courses, and G.C.E. O/L & A/L school syllabus batches purchased through Cambridge Success Centre (website: https://cambridgesuccess.lk).
Upon enrollment, students receive access to digital assets which include:
- High-definition video lessons streamed via AWS S3
- Interactive mastery quizzes & instant grading
- Speech evaluation & audio pronunciation assessments
- Live Zoom lecture access links and calendar invites
Digital LMS Delivery & Timelines
Course access is provisioned digitally without physical shipment requirements for digital-only students. Once payment is confirmed, the digital delivery flow operates as follows:
Automated Provisioning
Our automated enrollment engine registers your profile in the LMS and unlocks all enrolled modules and course playlists.
Credentials Dispatch
An electronic onboarding notification containing your LMS login details, Student ID, and classroom direct link is dispatched via Email & SMS.
Immediate Classroom Access
You can log in immediately at /classroom or through the Student Dashboard at /student.
Payment Methods & Delivery Windows
| Payment Gateway / Mode | Delivery Window | Fulfillment Verification |
|---|---|---|
| Online Card / PayHere LK Visa, Mastercard, FriMi, Genie, eZ Cash | Instant (1 – 15 Minutes) | Automated API callback unlocks LMS instantly upon bank payment authorization. |
| Direct Bank Deposit Slip Commercial Bank, BOC, Sampath Bank | 2 – 6 Business Hours (Max 24 hours on holidays) | Admissions desk audits uploaded slip against bank statement and triggers manual LMS unlock. |
| Kochchikade Campus Cashier In-person payment at 34/6 Duwana Road | Immediate (On-the-spot) | Printed payment receipt issued and account activated immediately at the front desk. |
Physical Study Packs & Despatch (When Applicable)
For specialized hybrid programs (e.g. Cambridge YLE physical workbooks or O/L past paper compilation packs), physical course material is distributed through the following channels:
Enrolled students can collect physical study guides, Cambridge mock papers, and practice workbooks directly from our Kochchikade campus reception desk Monday through Sunday between 8:00 AM and 7:00 PM.
Upon request or for students residing outside the Negombo/Kochchikade region, materials are dispatched via Sri Lanka Post Registered Mail or domestic courier within 2 to 4 business days. Tracking details are communicated via WhatsApp or SMS.
Access Duration & Course Validity
The validity period of digital course delivery depends on the program type selected during checkout:
- Modular Masterclasses (e.g. Spoken English Masterclass): Valid for 365 calendar days (1 year) or lifetime access as stipulated at checkout, with 24/7 unlimited access to all lessons and quizzes.
- Monthly Syllabus Tuition Classes (Grade 6–11 O/L & A/L): Valid for the active monthly billing cycle. Access automatically extends upon successful payment of subsequent monthly class fees.
- Certificates & Transcripts: Verifiable digital completion certificates remain accessible and permanently verifiable online via unique QR credentials.
Technical & Hardware Requirements
To ensure seamless digital delivery and playback of high-definition curriculum video content, students should meet the following baseline requirements:
Windows PC, Mac, iPad, Android tablets, iPhone, and Android smartphones.
Google Chrome, Apple Safari, Mozilla Firefox, or Microsoft Edge (up to date).
Minimum 2 Mbps stable broadband or 4G connection for uninterrupted streaming.
Non-Receipt of Access & Support Escalation
If you have completed your payment via PayHere or uploaded your bank deposit slip but have not received your LMS access notification within the stated delivery window:
- Check Email Spam/Junk Folder: Search for messages from
admissions@cambridgesuccess.lk. - Verify Registered Contact Details: Ensure that the email address and mobile number provided during enrollment were entered correctly.
- Direct Campus Escalation: Contact our admissions desk with your Payment Reference (e.g.
CSC-PAY-XXXXX) via phone or WhatsApp: