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Privacy Policy

How Cambridge Success Centre collects, safeguards, and respects the personal information of students, parents, and visitors.

Last Revised:September 13, 2026
Effective Date:January 1, 2026
Jurisdiction:Sri Lanka
Strict Compliance with Sri Lanka PDPA (Act No. 9 of 2022)

Cambridge Success Centre is committed to maintaining the highest level of privacy and data security. We uphold full transparency regarding student learning records, credentials, and financial safety.

1

Privacy Commitment & Scope

This Privacy Policy governs the practices of Cambridge Success Centre (operating at 34/6, I, Duwana Road, Kochchikade, Western Province, Sri Lanka) regarding data collected via our website https://cambridgesuccess.lk, our Smart Learning Management System (LMS), mobile interfaces, and offline campus admissions.

By enrolling in our academic programs, utilizing our classroom portal, or interacting with our services, you acknowledge the terms outlined in this document.

2

Information We Collect

To provide high-quality educational instruction and maintain verified academic transcripts, we collect specific categories of personal data:

1. Student Identification Data

Full legal name, preferred name, date of birth, gender, school attended, grade/level, and National Identity Card (NIC) / Student ID number where applicable.

2. Contact Details

Primary email address, WhatsApp-enabled mobile phone number, residential address, and parent or legal guardian contact info for underage students.

3. LMS Academic Records

Video lecture viewing progression, quiz responses and mastery scores, attendance in live Zoom lectures, homework submissions, and teacher feedback notes.

4. Speech & Pronunciation Audio

Audio recordings submitted voluntarily by students during spoken pronunciation exercises to enable faculty feedback and phonetic speech assessments.

3

Payment Security & Cardholder Protection

ZERO Cardholder Data Storage Guarantee

Cambridge Success Centre does NOT collect, capture, store, or process sensitive payment card data (such as 16-digit Credit/Debit card numbers, CVV/CVC security codes, PINs, or card expiration dates) on any of our web servers or databases.

Processed by PayHere (Pvt) Ltd:

When you choose to pay online, your transaction is securely handed over to the PayHere Payment Gateway, an authorized payment service provider regulated by the Central Bank of Sri Lanka (CBSL) and certified under PCI-DSS Level 1 (Payment Card Industry Data Security Standard) with 256-bit TLS/SSL encryption.

We only receive an encrypted token and transaction reference identifier (e.g. CSC-PAY-XXXXX) confirming whether the acquiring bank approved or declined the charge.

4

How Student Data Is Utilized

The collected information is used solely for legitimate educational and administrative purposes:

  • LMS Access Provisioning: Setting up student accounts, issuing Student IDs, and granting permissions to enrolled course playlists and materials.
  • Academic Support & Teacher Feedback: Reviewing homework, evaluating speech recordings, grading quizzes, and tracking syllabus progress.
  • Transactional Communications: Sending automated email/SMS confirmations, payment receipts, password reset OTPs, and Zoom classroom join links.
  • Certificate Verification: Generating tamper-proof digital completion certificates with unique verification QR codes.
5

Third-Party Infrastructure & Non-Disclosure

We never sell, rent, monetize, or trade student personal records to advertisers or third-party marketing companies. Data is shared exclusively with vetted enterprise technology providers essential for delivering our services:

PayHere Payment Gateway

For processing online card payments, FriMi, Genie, and mobile wallet checkouts securely under Central Bank regulations.

Supabase Database Services

Enterprise encrypted PostgreSQL cloud hosting for managing student rosters and academic progress records.

Amazon Web Services (AWS S3)

Encrypted cloud infrastructure used to stream protected video courseware via pre-signed private URLs.

Transactional Email (Resend / SES)

For delivering automated payment receipts, one-time authentication passcodes, and class schedule updates.

6

Data Security, Encryption & Retention

We implement rigorous administrative, technical, and physical safeguards:

  • Transport Layer Security: All communications between your browser and our servers are encrypted using 256-bit TLS/SSL certificates.
  • Role-Based Access Controls: Faculty and staff access to student profiles is restricted on a strictly need-to-know basis.
  • Data Retention: Student academic records and transcripts are retained for up to 5 years following course completion to allow lifelong certificate verification and transcript re-issuance.
7

Cookies & Session Telemetry

Our website and LMS utilize necessary cookies and local browser storage to maintain active student login sessions, record playback timestamps (so you can resume watching where you left off), and store temporary quiz responses. You may configure your browser to reject cookies, though doing so may disrupt your LMS session.

8

Student & Parent Privacy Rights

In accordance with the Sri Lanka Personal Data Protection Act, you maintain the following rights:

Right to Access & Rectify: Request a copy of your personal data or update incorrect contact information.
Right to Erasure: Request the deletion of non-essential account records upon graduation or course withdrawal.
Parental Consent: Parents/guardians of minor students may review learning progress records or revoke consent at any time.
Marketing Opt-Out: Opt-out of non-essential promotional SMS or newsletters by contacting our desk.
9

Contacting the Data Protection Officer

For questions, requests, or privacy concerns, please contact our administration:

Cambridge Success Centre — Data Protection Desk
34/6, I, Duwana Road, Kochchikade, Western Province, Sri Lanka
Telephone: +94 74 093 0716
Email: admissions@cambridgesuccess.lk (Attn: Data Privacy Officer)